Privacy Policy
Last updated June 2026. How we collect and use your information.
This policy explains how Northbound AI ("we", "us") collects and uses information when you use our website or services.
Information we collect
When you contact us, send an enquiry or book a call, we collect details you provide such as your name, email, phone number, business name and your message. If you become a client, we also process the information needed to deliver and manage your website and the services in your plan.
How we use it
We use your information to respond to enquiries, provide and manage our services, send you service related messages, and improve what we offer. We do not sell your personal information.
Third party tools
We use trusted providers to run our services, including hosting, payment processing (Stripe), email and SMS delivery, and CRM software. These providers process data on our behalf under their own privacy terms.
Your choices
You can ask us to access, correct or delete the personal information we hold about you, and you can opt out of marketing messages at any time. Contact us at hello@northboundai.com.au.
Contact
Northbound AI, Australia (remote, Australia wide). ABN 00 000 000 000. Email hello@northboundai.com.au.